
On this episode of the Plumbing & HVAC Marketing Profits Podcast we interview Kimberly Kean, the owner of Gene Johnson Plumbing. They are a full service Plumbing & HVAC company serving the greater Seattle, WA Market.
Over the past 3 years Kimberly & Dennis have grown their family business from a team of 9 to 14 employees and built their company to over $2.5 Million Annually. Kimberly shares some tremendous insights on how they built the company, what their philosophy is, and how they market to keep their phones ringing & trucks running to the tune of over $200K per month. She even shares the specific tools and providers they use to get such great results.
Please post your comments & follow up questions below! Also, be sure to subscribe for the podcast so you don’t miss any of the upcoming interviews:
Amazing ideas & insights shared on this episode. I loved it!
Please post your comments & follow up questions below! Also, be sure to subscribe for the podcast so you don’t miss any of the upcoming interviews:
Training is an important part of the business. And even Lucas is constantly training. He has 2 business coaches that help him learn more about business. Cellino Plumbing and HVAC has service managers for each department which includes, plumbing, heating and cooling, as well as underground. When a new helper comes in they train on Nexstar and in the warehouse for 2 weeks first. Lucas thinks that it helps have someone friendly to help train new employees and this also helps them retain staff. Do you utilize employee training in your company?
Employee retention is key to long-term success. Part of their retention strategy was creating a mission statement to live by. Their mission statement includes 5 company values. They really live by their mission statement and have metrics to measure each line in the mission statement. Their metrics include quality checks to measure customer service and workplace happiness. Their mission statement also includes giving back to the community. They do this in a unique way. Listen to this episode to discover how Cellino Plumbing and HVAC gives back to the community and how this also increases their revenue. How does your company give back to the community it serves?
If you are ready to take your Plumbing, HVAC or Home Services Business to the next level and drive more leads & sales…we’d like to offer you a FREE LeadFlow Acceleration Session. Click below to schedule a time now.
Please post your comments & follow up questions below!
Also, be sure to subscribe for the podcast so you don’t miss any of the upcoming interviews at https://plumbingmarketing.net//.
To subscribe via iTunes go to https://podcasts.apple.com/us/podcast/plumbing-marketing-tips-ideas/id567572017
Please post your comments & follow up questions below! Also, be sure to subscribe for the podcast so you don’t miss any of the upcoming interviews:
subscribe | privacy | do not sell my data
Plumbing Marketing Profits Blog & Podcast – www.plumbingmarketing.net
Join the Plumbing & HVAC Marketing Facebook Group