Is customer service part of sales and marketing? I recently had a conversation with a local plumbing company business owner and he was surprised when I said a solid customer service program is a big part of sales and marketing. After digging a little deeper and interviewing many business owners I found that a very… Continue reading Is customer service part of sales and marketing?
Author: Dean Iodice
The E-Myth For Contractors - A Must Read For All Plumbing Business Owners
If you been listening to the past couple of podcasts you will find that many of the successful plumbing contractors seem to have a lot in common. They have marketing budgets, advertise in multiple mediums, and the are constantly educating themselves through associations like PHCC and QSC. But also through self educating themselves by reading… Continue reading The E-Myth For Contractors - A Must Read For All Plumbing Business Owners